The tables have turned, tech support guy!
quite some funny stuff....a long read too...i will post a couple here.
* Customer: "Hi, I can't seem to connect you guys are you having a problem?"
* Tech Support: "Well sir, what dialup software are you using?"
* Customer: "The one you provided."
* Tech Support: "And what version is it?"
* Customer: (says the version number)
* Tech Support: "Oh, that's the problem you need the latest version."
* Customer: "Ok, how do I get it?"
* Tech Support: "Well, just transfer the file via FTP."
* Customer: "Well that would be nice, but I can't connect to the Internet."
* Tech Support: (sounding exasperated) "I told you just to FTP the file sir."
I hung up.
I called up tech support because Internet Explorer insisted on opening everything I was trying to download with Quicktime.
* Customer: "Internet Explorer insists on opening everything I try to download with Quicktime."
* Tech Support: "Ok."
* Customer: "So whenever I click on anything that I want to download it tries to open it with Quicktime."
* Tech Support: "Are you sure that its not a Quicktime file?"
* Customer: "No it's an exe file."
* Tech Support: "So it's not a Quicktime file?"
* Customer: "No, and I can't right click either, to do a Save Target As."
* Tech Support: "Oh, but you're sure it's not a Quicktime file, right?"
* Customer: "Yes, it is an executable file, DOT E X E, not DOT M O V."
* Tech Support: "Is it a .exe that can be opened in Quicktime?"