*FIX* MP Internet Connection Issues - FIREWALLS

Tue Aug 16, 2005 6:11 pm by joemental

<pre><font size=1 face=Courier>
Games cannot connect to matchmaking services - http://www.kbalertz.com/kb_829151.aspx

SYMPTOMS
In Microsoft Freelancer, when you click Connect to try to play a multiplayer session, one or more of the following symptoms may occur in the Freelancer Servers dialog box.

Note Each of these symptoms indicates that Freelancer cannot connect to a global server to play a multiplayer session of Freelancer.
• The following text appears in the upper-right corner of the Freelancer Servers dialog box:
Connecting to global server
• When you view the Network tab of the DirectX Diagnostic Tool (dxdiag), the term Errors may appear in the Registered DirectPlay Service Providers pane.
• You may receive an error message that is similar to the following in the Notes pane:
The registry information for the DirectXPlay8 TCP/IP service provider is missing or damaged.
• You may receive the following error message:
Unable to establish a network connection. Please check your network connection and try again.
• When you try to create a user account after you start a multiplayer session, you may receive the following error message :
Error creating account. Ensure that you are connected to the internet.
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CAUSE
The Microsoft DirectPlay Dpnet.dll file is not correctly installed or registered.
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RESOLUTION
Verify that DirectX is installed correctly
To verify that DirectX is installed correctly and that all DirectX files are the correct version, follow these steps:
1. Click Start, click Run, type dxdiag in the Open box, and then click OK.
2. In the DirectX Diagnostic Tool, on the System tab, verify that the DirectX version is version 9.0a or later.
3. On the DirectX Files tab, in the Notes box, verify that the text "No problems found" appears.

Note If problems are found, install the latest version of DirectX. To obtain the latest version of DirectX, visit the following Microsoft Web site:
http://www.microsoft.com/windows/directx/default.aspx (http://www.microsoft.com/windows/directx/default.aspx)
4. On the Network tab, verify that the symptoms of a corrupted DirectPlay installation are not present. These symptoms include:
• The word "Errors" appears in the Registered DirectPlay Service Providers box.
• The Test DirectPlay button is unavailable.
• The following error message appears in the Notes box:
The registry information for the DirectXPlay8 TCP/IP service provider is missing or damaged.
Note If these symptoms are present, quit the DirectX Diagnostic Tool, and then follow these steps:
a. Click Start, click Run, type regsvr32 dpnet.dll in the Open box, and then click OK.
b. When you receive the following message, click OK:
DllRegisterServer in dpnet.dll succeeded.
c. Repeat steps 1 through 5 to determine whether the symptoms of a corrupted DirectPlay installation are still present. If so, quit the DirectX Diagnostic Tool, and then install the latest version of DirectX.
To obtain the latest version of DirectX, visit the following Microsoft Web site:
http://www.microsoft.com/windows/directx/default.aspx (http://www.microsoft.com/windows/directx/default.aspx)
To resolve this issue, download and install the most recent version of Microsoft DirectX. To do so, follow these steps:
1. Visit the following Microsoft Web site:
http://www.microsoft.com/windows/directx (http://www.microsoft.com/windows/directx)
2. Click to download the most recent version of DirectX.
3. In the Change Language drop-down box, click the language that is appropriate for your computer, and then click Download.
4. In the File Download dialog box, click Open.
5. Follow the instructions on the screen to complete the installation process.
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</font></pre>

direct link for directx 9.0c
http://download.microsoft.com/download/ ... redist.exe

if that doesnt help are some people on AOL? Freelancer seems to have issues with AOL because they use 2 ip addresses per adsl connection.

Microsoft Freelancer KnowledgeBase

Thu Aug 18, 2005 6:48 pm by joemental

ok managed to fix the Freelancer 'no servers appearing' bug by going to

START>NETWORK AND DIALUP CONNECTIONS> THEN RIGHT CLICK ON YOUR INTERNET CONNECTION THAT YOU USE FOR FREELANCER AND GOTO PROPERTIES.

IN THE SECTION CALLED "COMPONENTS CHECKED ARE USED BY THIS CONNECTION" MAKE SURE THAT YOU DO NOT HAVE ANY DEVICES CALLED "PPPoE WIN PROTOCOL (WIN 2000 & XP)", IF YOU DO THEN UNCHECK IT.

THIS IS ASSUMING THAT THERE ARE NO OTHER NETWORK DEVICES RUNNING WHICH MICROSOFT ALREADY MENTIONED IN THE TROUBLESHOOTING GUIDE. IF THERE ARE THEN THESE CAN BE DISABLED BY GOING TO MY COMPUTER> PROPERTIES> SYSTEM HARDWARE> DEVICE MANAGER THEN DOWN TO NETWORK DEVICES. RIGHT CLICK AND DISABLE TO DISABLE ANY UNNEEDED NETWORK DEVICES.

PLEASE NOTE THAT THIS HELP IS FOR PEOPLE WHO ARE CONNECTING TO THE GLOBAL SERVER BUT ARE NOT RECIEVING A LIST OF SERVERS BACK WHEN CLICKING THE REFRESH BUTTON. THIS IS DUE TO A FREELANCER ERROR IN NOT BEING ABLE TO WORK IF THERE ARE MORE THAN 2 EXTERNAL IP ADDRESSES ON THE SAME COMPUTER. THIS ISSUE CAN ALSO BE A PROBLEM FOR AOL USERS.

Sat Aug 27, 2005 7:58 pm by broken

Hey Hey when i go into multiplayer i select my server and then i click connect but it does nuthin wats wrong

i got AVAST antivirus

Mon Sep 05, 2005 8:49 am by Limbic

I have a completely different problem lately. I cannot connect to the Global Server unless I have a mod activated. Strange. I've been playing over two years, and have never had any problem with my ZoneAlarm Pro, as I've configured it properly. I tried uninstalling and reinstalling both FL and FLMM. I tried to connect to the GS prior to having the FLMM reinstalled, and still could not connect. I can only connect when I have a mod acvitated. Anyone else run into this? I've even turned off the firewall, and nothing. I don't have the windows firewall activated, and I've never had any problems with the DSL modem either.

Change is the only constant there is.

Sat Sep 17, 2005 10:12 am by jimbobjunior

Where do i access zonealarm from?

See i'm having do disable all the security programs on my comp because after it got a virus my parents went skitzo and installed damn near everything... just working through them all.

Sun Sep 25, 2005 1:43 am by Chips

Zone Alarm should appear in your "system tray" in the bottom right hand corner.
Double click on it to open it up, then click on the firewall tab and select the programs tab. Now find Freelancer.exe - and click on the "trusted" and "internet" settings for both access and server.

If you cannot see Freelancer in the list, there is an add button near the bottom - click it and then navigate to the Freelancer.exe file.

Wed Sep 28, 2005 10:15 pm by SparXxX

Hey guys

because there are soooo many guys that have got this problem ive decided to be nice and give a little help.
I used to have this problem because my internet was going through a IPX connection in a LAN.
First..... disable any firewalls or proxys that you may have running on YOUR computer.
run Freelancer and go to multiplayer etc etc,
If it dosent succeed then.....
(this is what i did every time i played FL in multiplayer).

Dissconnect your Lan Cable from your ethernet card, wait 3 seconds and then reconnect it.
After 5 seconds or so on the top left corner it should say . Internet connection avalable . connect to server list. and UREKA they should all pop up.

note: i dont think this will work if you have a Dialup or login connection to the internet because your internet will fail and you will have to redial or login again, BUT what you can do is run freelancer ,goto multiplayer and wait till you get to the "server list" when it dosent show you the list press ALT+TAB and dissconnect/logout from the internet and reconnect/login and hopefully it should help out.

remember MOST IMPORTANTLY its about the FIREWALLS! disable em aLL! that encludes norton internet security,firewall,proxy,antivirus - email protections (i recommend to try disableing auto-protect) and then give it a go.

Mon Oct 03, 2005 3:32 am by Berto

k, i have a problem (duh). I've done some searching, and I've found that it's fairly common, but I still can't find a solution, so I do need help. Here you go:

I have 3 comps on a network with router and cable modum, no fire walls on. The 2 I play Freelancer with can connect to servers just fine, but if they try to
connect to the same server, 1 says "Please wait. The request is taking longer than expected. Press Esc. to cancel" then says that the connection can't be
established. But if I have my 3rd comp as a server, the other 2 can play together just fine and other people can join too. I think it's because it's only
going over LAN so no IP problems. If I had to guess, I'd wager that it's a router setting or IP address problem. I've tried DMZ'ing 1 of the comps, but no go. I
know a bit about computers but not much about networks.

Anyone have any suggestions?

Edited by - berto on 10/3/2005 4:34:11 AM

Edited by - berto on 10/3/2005 4:34:41 AM

Edited by - berto on 10/3/2005 4:35:10 AM

Fri Nov 04, 2005 7:01 pm by Noxincendium

Ok I have a connection issues but not due to firewall issues. I'm connected through a router and for some reason when I log onto a server I instantly get a network connection warning (flashing red network symbol comes up) and then I get disconnected from the server. This happens on any server I try to play on, and it only happens on this game and no others....I've even tried DMZ host and nothing seems to let me stay connected

Wed Nov 09, 2005 1:21 am by Medusa

Hi,

Can anyone please tell me if its possible to host a fl multiplayer server that does not appear on the global server list. I would like to run a server for some friends and I to experiment with a mod, But do not want my ip address showing on the global list as last time i did this someone got into my pc, dispite my firewall protection.

Any help would be appreciated

Thanks
Medusa

Tue Nov 15, 2005 1:02 pm by Yamamoto

This problem is not a firewall problem for most people. The advice you give would be relavent if I could not get into any other game or even through the browser. The firewall would block those connections because you describe that it is a problem with firewall exceptions, but very few (if any) are unable to play another (or any) game and can go about just fine with the exception of "freelancer.exe". Sorry, but please dont waste your breath if you dont know what youre talking about.

Sun Dec 25, 2005 1:50 am by InsaH

I fixed my connection problem. It was DirectX. It was working fine, but one section...Directplay8 was corrupted and freelancer use those. So check u DX.

Mon Jan 09, 2006 6:04 am by yakuru

"Noxincendium:

Ok I have a connection issues but not due to firewall issues. I'm connected through a router and for some reason when I log onto a server I instantly get a network connection warning (flashing red network symbol comes up) and then I get disconnected from the server. This happens on any server I try to play on, and it only happens on this game and no others....I've even tried DMZ host and nothing seems to let me stay connected"

HI,

i have the same pb right now, i reinstall the game to play with friends but when i connect on a server, same thing, red computers appear and after 20 sec i'm disconnected.....and when my friends comme too on my server i just create (i opened ports), same, disconnected, but them they can play on others servers, no pbs.
I just have a modem with router incorporate so i dont understand what to do....can somebody can help me ?

Edited by - yakuru on 1/9/2006 6:04:43 AM

Wed Jan 11, 2006 10:27 am by One Time Poster

I am having the same problem as the above poster and the other person.

I have no firewalls on my computer, but I am behind a router. I have opened the specified UDP ports on my router's firewall and it still doesn't work.

To clarify: I can see a list of servers. Whenever I go into a server, I can chat on a planet forever. However, as soon as I try to fly in space, the game gives me a connection problem after about 5-10 seconds. I am running an Athlon 64 with SLI Video card so it can't be that the computer isn't powerful enough. The offline game runs fine. It is only multiplayer that gives me the problem.

This is an extremely frustrating problem. There doesn't seem to be many help on this topic anywhere. Microsoft's tech support is a joke and there doesn't seem to be many active forums for this game anymore.

If anyone can help, please do. This seems to be a new problem that some people are getting.

Edited by - One Time Poster on 1/11/2006 10:31:55 AM

Thu Jan 12, 2006 8:09 am by One Time Poster

If no one can help, can you point us to a place that might be able to?

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