Mon Apr 07, 2003 10:12 pm by WapCaplet
First of all, it NEVER hurts to try in situations like this. The worst that can happen is they say no and you are in the same position.
However, that being said, I think it is pretty unlikely that MS would replace a "missing" disk. Perhaps if it were damaged or corrupt, but if you are unable to produce the disk, it could be tricky.
You're best bet is to write a letter, and offer to return the box, manual, and store receipt in exchange for a new copy. I would think their main concern would be in verifying that you did purchase the game in the first place. The box, manual and receipt would go a long way toward proving that than if you simply ask them to replace a CD you lost.
So, I say go ahead and try, but you may have to work for it. Also, it could be useful to contact the store you purchased it from. Perhaps they have a gurantee or refund/return policy. It's tricky with software, but you never know...
Those are my thoughts, not yours, I'm WapCaplet[!