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Comp freezes randomly

The place to ask for technical help with running the demo or the full game...

Post Mon Mar 03, 2003 5:49 pm

Comp freezes randomly

Greets,

i need soem help:
The games freezes with the sound looping and vertical colored lines on screen. Comp needs a reset at that point.
Those freezes seem totaly random, they may happen after 2 hours, 10 minutes or just one minute after i start the game, it happend while flying, in the bar, buying a ship and during the intro.
Anyone else has those sympthoms or even better a solution?
------------------------
Athlon XP 2400+
Asus A7V8X (current VIA drivers)
512 DDR
Hercules Radeon 8500 (current Radeon drivers 7.83)
SB Live Player (current driver)
DX9
W2k with sp3 and updates
-------------------------
greets
Treb

Post Mon Mar 03, 2003 6:44 pm

yeah, people have been discussing this in the thread with Topic: Freelancer freezes at random .. how to fix?

Essentially, don't think anyone has figured this out yet. I'm actually leaning towards this being a SB issue, as everyone whom is having this issue seems to have a SB card. That along with I've had 4 or 5 games in a row over the past month having similar issues with crashing after I bought a SB Audigy2 card. Very annoying for sure.


regards,

RogueOne

Post Mon Mar 03, 2003 7:04 pm

I think I can solve your problem:

I had this happen to me with Unreal2... hard crashes with multicolored vertical stripes, right? And I also have a Radeon 8500.

The problem, friend, is not really the videocard. It's your power supply. And these are the first games that are really stressing them in certain ways, I reckon.

The 5 volt rail of your power supply is not supplying enough amps to properly power your system, particularly your AGP port. The 8500 is a powerful card and needs MORE POWER CAP'N!

Chances are you have a 250 watt or 300 watt power supply, right? If you have a 350 Watt power supply, chances are it's low-end and doesn't offer enough juice on the 5 volt rail. Look for a power supply that offers at least 30+ Amps on the 5 volt rail, and you should be alright.

I replaced my 300 watt power supply with a 480 watt job that has a 35 Amp rated 5v rail, and all of my vertical stripe problems went away. Not only that, but my system is FAR more stable than it ever was... it used to be pretty good, but I'd experience the occasional crash once a week or so.
Now, it's absolutely flawless.

Freelancer runs great for me, too, BTW, except for the 2d menu slowdown bug.
Out of curiosity though, are you able to see the cockpit in first person mode? Because I can't...

Good luck,

- Cleeve

Athlon XP 2000+
Radeon 8500 retail
768 MB DDR333
Sound Blaster LIVE!


Edited by - Cleeve on 03-03-2003 19:10:48

Post Mon Mar 03, 2003 7:52 pm

Hm...
well yes, i think it's a 300W Powersupply.....
i need another PS anyway....so next stop tomorrow is my hardware dealer.

with the textmenu bug, turn down the hardware acceleration one notch, that solved it for me.

and yes, i see a cockpit, not much of it but its there

greets
Treb

Linux:
gawk, date, finger, wait, unzip, touch, nice, suck, strip, mount,
fsck, umount, make clean, sleep.
(Who needs porn when you have /usr/bin ?)

Post Mon Mar 03, 2003 9:42 pm

One more thing:

the mobo has something to do with the potential PS issue.
i replaced my mobo and CPU the other week
now i tried SimCity 4 which i had been playing before i put in the new board .. back than it ran like a charm...well, kinda slow, thats why i upgraded but it didn't crash.

today i gave it another try..and guess what? it crashes with the same symptoms as freelancer does.

greets
Treb

Post Mon Mar 03, 2003 9:57 pm

...Hmmm.

Or it could be your new mobo/CPU have a higher power requirement, as well...

Well, I'm interested in seeing what happens when you get a new power supply anyway.

Good luck,

- Cleeve

Post Tue Mar 04, 2003 12:57 am

hmm, something I hadn't thought of either. I'll stop by Comp USA or such tonight and try one too. that would be really annoying but a simple enough fix


regards,

RogueOne

Post Tue Mar 04, 2003 8:38 am

Damn I think i fixed it!! Thanks Cleve.

I went and picked up an Antec Lanboy case, with a 350w supply. I had a nice case, but only a 300w supply, and hadn't even thought that much about it since when I bought the case it was for an AMD 1400. Now that I'm running an XP2100, der, it must obviously be sucking down extra juice

I just played for 2.5 hours without a hitch, and even some of the "stutter" or pausing I'd been noticing when hitting trade lanes, or when menus popped up are all gone. Damn I have to remember this is the future Think that's twice I let an old case get me (last was probably 4 years ago though, so not too bad that I didn't think of that )


regards,

RogueOne

Post Tue Mar 04, 2003 3:16 pm

Glad to hear it, Rogue!

BTW, my cockpit problem doesn't exist. I'm an idiot, it turns out... the first ship in the game has very little cockpit to see.
I saw screenshots of later ships and it never occured that the cocpit of the first ship would be almost nonexistant.

Later doods,

- Cleeve

Post Tue Mar 04, 2003 3:50 pm

Blame DX9!

Post Thu Mar 06, 2003 2:01 am

Yup,

new PS and no more freezes.
my new one too only has 30 Amps on the 5V line but is far better stabilized.

thanks for the tip mate.

greets
Treb


Linux:
gawk, date, finger, wait, unzip, touch, nice, suck, strip, mount,
fsck, umount, make clean, sleep.
(Who needs porn when you have /usr/bin ?)

Post Thu Mar 06, 2003 8:44 pm

Glad to hear it Treb!

That's two satisfied customers... I wonder why game companies don't mention power supplies in the system requirements?

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