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** F.A.Q. ** How to Fix most Video-related problems in Freel

The place to ask for technical help with running the demo or the full game...

Post Sun Jun 12, 2005 3:25 am

** F.A.Q. ** How to Fix most Video-related problems in Freel

As newer video cards come out it becomes more aparent that Freelancer is an aging game and more people run into video card related problems (one being that the game no longer recognizes their hardware). It is for this reason that the QuickFix patch project will always contain the latest PCI hardware signatures for newer video cards (and additional config files may be made available between patch releases). However, this does not solve all of Freelancer's problems. To help combat these problems here is a quick guide.


1) flconfigdatabase.txt (what it does and why you need updates)

The most important thing to know about this file is that it is a hardware compatibility config file. This file tells the game that the Intel 740 Graphics Accelerator does not have the technological capabilities of running Freelancer. It also tells the game that the nVidia GeForce 7900 GTX is one badass piece of hardware that will run the game to Stuttgart and back faster than a Nomad can blow you out of the sky.

There are two ways to get an updated config file : the easy way is to install the Freelancer QuickFix Patch and then download the latest interim patch, or you can do it the hard way and edit the flconfigdatabase.txt file by hand. If you plan on doing it yourself then you will need to find out what the Device ID is of your video card and the Vendor ID of the company that made it.

To get the IDs you need, download a program called System Information Viewer, unzip it, and then run the program. Once it's running click on the "Machine" button and then the "Devices" button to get to the correct screen. Once you reach the Devices screen look under the Class column for a line labeled Display and trace across to the Vendor-Dev-Sub_OEM-Rev column. The first set of four characters (they can be numbers or letters) is the Vendor ID , and the second set (not including the hyphen "-" ) is the Device ID . The last bit of information you need is from the Windows Description (PCI Description) column, which gives the Device Description (the name) of your video card.

To add your hardware device open the flconfigdatabase.txt file (it is found in the EXE folder) and scroll down to the section where your brand of video card is located (you can search by Vendor ID codes: ATI is 1002 and nVidia is 10de). Next you need to find the existing group of similar cards to the one you want to add (so that you add a Radeon in the Radeon section, if you add it to the wrong section you could screw up the game). Once you are in the right spot in the file you need to add your new line in the proper alpha-numerical order (as follows):

0x5b60 = "Radeon X300 PCX (RV370)"
0x5b62 = "Radeon X600 PCX (RV370)" <-- if your Device ID is 5b62 it goes here (make sure to add "0x" before the ID or the config file will not work)
0x5b63 = "Radeon X550 PCX (RV370)"

When adding new lines you have to follow the entry format exactly or you will cause problems. The format is:

0x{Device ID} = "{Device Description}"

Where {Device ID} and {Device Description} are the respective items of information you pulled from the System Information Viewer program. The best practice for the description is to leave out the vendor name (so "Radeon X600 PCX (RV370)" instead of "ATI Radeon X600 PCX (RV370)" ), and also replace any square brackets "[" with parenthesis "(".

And that's it. You are probably better off letting the =EOA= Players Consortium deal with updating the config file and by Submitting Hardware Devices to us you can contribute to the entire community.

*** Continued below ***

Edited by - Louva-Deus on 1/2/2007 3:54:09 PM

Post Sat Jul 09, 2005 10:28 pm

2) Video Drivers (and their role in causing problems)

Almost since the 3D age began people have been saying that when a game does not work for them it must be the result of poor design or bad coding. This is, of course, untrue because no matter how good a developer is, it is always subject to the whims of hardware device driver programmers.

The main source of graphics related problems for a game come from video driver problems. Device drivers are a highly complex interface between a computer's hardware and its operating system and it is very difficult to maintain 100% compatibility with 100% of all other hardware and software on the market (some would say impossible).

Because of the nature of video games (always pushing the boundaries of existing hardware and spurring the need for newer technologies) they are the most visible source of driver issues. So what can you do?

a. Downloading the latest (recommended) drivers for your hardware is the first step you should take: ATI, nVidia, Intel, SiS, etc.

b. If that does not work then you should do a search of the Official Freelancer F.A.Q. Database (by Microsoft) to see if there is an answer for the problem you are having.

c. Your last resort is to search the Lancer's Reactor Freelancer Technical Issues forum for anyone having the same or similar problem you are having. If there is none you may start a new thread to ask for help.

d. If all else fails then you need to contact the company/vendor that made the video card (ATI Technologies, nVidia Corporation, etc) and report the problem you are having with their hardware. Your report needs to contain the product you have, the driver version you were using, and as many details of what happened as possible. They may ask for more information.

With any luck your problems have long since been solved earlier in this F.A.Q. but if not.. you may have to consider buying newer hardware.

Important for GeForce 6600 GT owners: This card seems to have some problems with Freelancer. Make sure you are using updated drivers.


3) Direct X (the demon of the Badlands)

If you are still having problems with the game after using the QuickFix patch and updating your drivers then you may need to reinstall the latest version of Direct X. <span style="text-decoration: underline">On some systems the Direct X package needs to be reinstalled after each time you install new video drivers. </span>



Hopefully this guide has helped you solve your video problems with Freelancer.

Edited by - Louva-Deus on 4/16/2007 9:49:46 AM

Post Sat Jul 30, 2005 5:05 am

Hey, thanks man. Cool file update indeed.

Cyaron

"He who has the power to see
that which cannot be seen
shall see the truth." -Golden Sun

Post Sat Aug 13, 2005 1:41 pm

GeForce 6600 GT users need to be aware that for some reason their card has some issues with Freelancer. I have added a link to a page on Nvidia's site that you should be able to make complaints about the problem.

Post Thu Sep 15, 2005 2:54 am

I have a Geforce 6600 gt and I can run freelancer without any problems using the 78.01 drivers (for the 64 bit version of xp pro). Also my friend has the 78.01 drivers for the normal windows xp and he also has a geforce 6600 gt and he is running freelancer without any problems.

ra

Post Sun Jan 22, 2006 6:05 am

Sorry I have A Dell Latitude C610, with a mobile pentium III processor at 1300 GHz, and I can't even download the game because the game identifies the system not enought to play the game, what can I do?

Post Sun Jan 22, 2006 6:39 am

You can update your system, depending on what you have. Ram, Video card/memory, and drivers. Post your stats and we can see what you have.

Post Thu Feb 02, 2006 4:30 pm

Great thread, I am researching to get my FL going, so far when I install it, it runs for a little while and then freezes up, just after the intro film when he is walking towards the bar...this is with the full game, tried twice...(with the demo
i actually got into space but it froze up there after the ship got exploded)....

I suspect that something is up, perhaps too much acelleration or not enough speed with processor, but reading this thread I suspect maybe my vid card
is the culprit in some way....

I have heard that Starlancer and maybe FL dont like Nvida drivers, I see some
mentioned above..but I have an older systsem...

Pentium III 1.1 Ghz, Coppermine, Dell Dimension 4100 with 40 Ghz of Hd Drive, 512 RAM, GeForce FX 5500 Vid card with latest drivers, (may need to get older
drivers??) Audigy Z2S Sound Card (may need to lower acell including 3D for
sound? I have had the same problem with Starlancer and I will try this for that...
but was not sure if needed for FL>.....

I am getitng a newer XP system set up on a much faster AMD system, with
300 GB Hd Drive, dual core, 1 GB RAM, etc.....I am hoping that it will run
both SL and FL better, but I think my tech is actually getting me the Vid card
you mention does not like FL......or at least with certain drivers....

any suggestions welcome I will get the patch above..thanks for that
christopherger....chirs

Post Thu Mar 09, 2006 11:34 pm

EDIT: Turn out I was right...I am a moron.

Edited by - NoWhereMan on 3/9/2006 11:36:13 PM

Post Tue Jun 06, 2006 12:27 pm

HELP! PLEASE! I downloaded and installed the quick fix, but Freelancer still won't start. I made sure that my card was on the fix and it is. Whenever I try to start Freelancer, it gets to the very first loading screen and stops for no reason at all. HELP! I DESPERATELY NEED FREELANCER!

Post Fri Jun 09, 2006 10:41 am

If you have done everything in this guide then you should try reinstalling the game from scratch (which means uninstalling and deleting all remaining folders) and then try this guide again (steps 2-3).

Post Tue Jul 11, 2006 4:09 pm

http://support.microsoft.com/?scid=kb;en-us;814551

A direct link to Microsoft's list of known graphics card issues.

Post Wed Aug 30, 2006 7:07 pm

i have a intel Video CArd 8286G and the text box i out the option box, i mean the lettres goes out from the box, qhat should i do?

Post Sun Dec 24, 2006 1:30 pm

I have a GeForce 6800 Ultra and nothing seems to work, tried everything. It used to work, then one day, decided not too!

Post Mon Apr 16, 2007 8:53 am

Intel and SiS users will be happy to know that the latest Hardware Update released on the =EOA= website has all working Intel IGP chipsets added to it and many SiS IGP chipsets as well. This update also includes the texture corruption fix for the i810 and i815 series chipsets.

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