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Random Crashing

The place to ask for technical help with running the demo or the full game...

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captn

Post Sun Apr 13, 2003 9:36 pm

Random Crashing

Hi there, long time reader, first time poster. After playing the demo a bit I thought to myself, "self, you must buy this game." Unfortunetly at the time I was experiencing random freeze ups with a hard reboot as the only option. This seemed to be something that other people were having problems with and I thought, "surely a patch will come out soon that will fix this." Alas there has been no news, that I have seen, regarding a patch for this specific problem. Here's how it works. I play for anywhere from 1 second to 20 minutes and then, without warning, the screen goes black, and the last sound heard is repeated over and over until it's just a buzz coming out of my headphones. I am not a newbie in regard to troubleshooting problems like this and in fact, my problem is addressed in the M$ help area. I tried every freaking one of their suggestions including some of my own to no avail. I even went so far as to pull my soundcard from my system in the hope that playing without even the possiblity of sound would correct the problem. No such luck. I have contacted M$ about this and they were less than helpful. I do believe it is a problem with either my video card or DirectX since I occasionally get an error message if I let the computer try and recover and that error message usually have something to do with DirectX or my video card drivers. I have the latest of both. Any suggestions or just letting me know if you have had similer problems would be great. Here's the specs.

Windows XP Pro
1.4Ghz AMD Athlon (before the new tagging system)
ATI ALL IN WONDER RADEON (the original so . . . RADEON 7000)
Sound Blaster Live Gamer 5.1
Gigabyte GA7-X MB
20 Gig Fujitsu primary drive
40 Gig Maxtor secondary drive
Catalyst 3.2 drivers
DirectX 9.0a
Logitech Elite Wireless Duo
Logitech MX500 mouse (for games where wired is better, I couldn't afford the MX700)
HP CD Writer +9100
US Robotics 56K Fax PCI modem
Linksys LNE100TX ethernet adapter

Sorry for the long list of specs, but I figure the more info I give the better a chance of this getting worked out. Thank you in advance for any help with this. Remember, I'm willing to try anything at this point, go nuts.

Noah

"Hello Dave"

frelancerbb

Post Wed Apr 16, 2003 9:21 am

I had exactly same sitaution (crash type). I make a lot of experiments. And I find out that if I change my Geforce4 Ti4200 card with old Geforce Mx 400 card everything works OK. Not a single crash after changing graphic card. I have Athlon 1.8 with motherboard vith VIA 333 chipset and onboard AC97 sound. I think Geforce4 Ti4200 card (and your card also) was a graphic card which was mentioned many times in forums with crash problems, but also with some people works OK. Maybe connection with some other equipment which makes game crashing.

charley

Post Wed Apr 16, 2003 9:42 am

Well i am having a similar problem, at the random point the games hangs and all that remains is a hard reboot

as i found out, there are a few things that keep on coming back with regards to the system that people with similair problems have:
- ATI Card (i have an radeon 9500 pro)
- surround/3d sound

i have had this game on my old computer (which was a PII 800 gf2mx400) and the games runned smoothly

So, waht to do?

Edited by - charley on 16-04-2003 10:58:53

hristo82

Post Wed Apr 16, 2003 9:11 pm

i have the same thing. sometimes the screen goes black, with a strip of green lines along the top of the screen... i assume thats due to the graphics card... sometimes though it just hangs, and once the computer restarted itself. weird.

Athlon 800Mhz
640Mb RAM
GeForce2 32Mb
Soundblaster Live! 5.1 Platinum

charley

Post Thu Apr 17, 2003 9:56 am

I think i have found the problem

disable the 3d sounds.... this worked for me..

captn

Post Thu Apr 17, 2003 3:10 pm

I have tried that, believe me when I say, "I have tried everything." This morning I even uninstalled and reinstalled on a new HD, a 7200RPM HD in the hopes that this would do something, anything. But no, that didn't fix it.

"Hello Dave"

Nohman

Post Thu Apr 17, 2003 4:46 pm

Think I have the same thing, although on mine the sound isn't repeated, it's simply "screeches" for a bit and then goes silent. All I can do then is hard reset, and the computer never recovers, or displays any error message, I've tried every solution I've seen on every board I could find but to no avail.

This crash also seems to happen randomly, although it does seem to always happen around a point where I believe the game autosaves, as every time it has happened I have been able to load the save and it is almost right where I left off. Probably also an obvious point, but when the game crashes, if I had a music programme running in the background that dies as well.

I should also mention that other than this problem everything runs perfectly, no sound problems, no gfx glitches, nothing.

Operating System: Windows XP Home Edition (5.1, Build 2600)
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 2.50GHz
Memory: 512MB RAM
Page File: 210MB used, 1039MB available
DirectX Version: DirectX 9.0a (4.09.0000.0901)

VIDEO
Card name: NVIDIA GeForce2 GTS/GeForce2 Pro
Display Memory: 64.0 MB
Driver Name: nv4_disp.dll
Driver Version: 6.14.0001.4345 (English)

AUDIO
Description: SB Audigy Audio [DC00
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0253 (English)

BTW, all that above was taken from DXdiag :/

TinMan99

Post Fri Apr 18, 2003 12:05 am

I had the same problem too and uninstalled my USB2.0 drivers and turned off the USB2.0 hub in my bios. The USB2.0 and video card shared an interupt that I think cause a conflict that caused either a BSD (blue screen of death) or a kick to desktop. Since doing this, the problem is corrected. I don't have any USB2.0 devices and if I ever do, I'll likely get a PCI card that I can control the interupt it uses though the bios.

TinMan99

benjamin_babbage

Post Fri Apr 18, 2003 3:00 am

I have the problem in the past, but I think that this problem is cause because the game have a few files with future dates, remember that not all versions are release.

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