Lies, laptops, and shoddy paint..
("and don't go ordering one behind my back 'cos I'll send it back!" I added as a parting shot.)
After some remonstrance on her part, the boss concedes the point, although continues to look wistfully at pretty coloured Dell laptops in cr*ppy magazines. So it was with a touch of wry amusement that I noted this week that those geniuses at Dell have said that they can't supply any other colour than black at the moment, because the paint that the Chinese sweatshop manufactory uses is full of dust and can't meet the quality standards. Personally I don't see the problem, the factory that makes the Mattel stuff has several thousand gallons of perfectly good paint going spare, if you don't mind a bit of lead on yer laptop!
Poor old Dell, all that hype (and marketing money spent!) only to be let down by a cheap-as-chips supplier who can't get the paint job right. Strange that, you choose a supplier 'cos they're cheap so you can keep prices down and profits up, yet bizarrely get problems with quality and end up with egg all over your face and a lot of angry customers.
This is only one of many problems affecting Dell these days, the shoddy manufacture and rotten service they've been dishing out to customers over the last couple of years is coming back to haunt them with ever-extending delivery times v. rapidly declining sales. I learnt a long time ago in the IT game that if you buy cheap, you get cheap, and if it's too good to be true, then it probably isn't true, and you're a fool to think that it is. Especially if you're just trying to make "Hi, I'm a PC" into "Hi, I'm a Mac" with a "flakey" paint job and a gimcrack operating system such as Vista.
Marketing people. They never learn.
Edited by - Tawakalna on 8/25/2007 9:41:56 PM