Have you gone through Windows update to update the modems programs? Yes I know there are those that don't trust them, but thier updates have helped me some as well.

Edited by - Finalday on 7/1/2005 5:00:34 PM

there site is having problems (when dosen't it) i ran a search myself with no luck but i went to the AOpen site and got it from there hopefully it will help otherwise i'll replace it when i get the money if it's on my end. could having my tv less than three feet from the cord be a problem?

We always had the same problem with different hardware and ISP- the only solution was to switch to cable.

money is a little scarce if you know of a cheap provider say under $15 US i'm open to suggestions otherwise i'll just have the account deleted and whats left from the year prepay refunded because as is i've had two techs hang up on me, my next call will be to a supervisor and he/she won't like whats on my mind

If your in the US, try CompUSA -

For the price of $11.99
Support ITU-T V.92/V.90 standard with receive-rates up to 56Kbps and send-rates up to 48Kbps
Fax mode with receive-rates and send-rates up to 14.4Kbps
Support PnP specification
PCI 2.1 and 2.2 compliant
Data/Fax/TAM communication software suit provided

Platform: PC
Internal/External: Internal
Features: FAX On Demand
Modem Type: Data/FAX
Data Standards: ITU-T V.90 (56 kpbs)
ITU-T V.32 (9600 bps)
ITU-T V.32 bis (14.4 kbps)
ITU-T V.34 (33.6 kbps)
ITU-T V.22 (1200 bps)
ITU-T V.22 bis (2400 bps)
ITU-T V.23 (1200 bps)
Bell 103 (300 bps)
Bell 212A (1200 bps)
ITU-T V.21 (300 bps) .

Correction Compression: MNP 5
V.42 bis
MNP 2
MNP 4

Max Data Speed: 56 Kbps
Fax Standards: ITU-T V.17 (14,400 bps)
ITU-T V.21 (300 bps)
ITU-T V.27ter (4800/2400 bps)
ITU-T V.29 (9600 bps)
Group III Class 1

Max Fax Speed: 14.4 Kbps
Slot Type: PCI
System Requirements: IBM Compatible PC equipped with Pentium 233MHZ or higher
PCI bus expansion slot
Microsoft Windows 95/98, ME, NT, 2000, XP
No Support for DOS or Win 3.1

As to a provider, try Juno/NetZero it is $9.95 a month, and for speed band version(pictures load faster, but a little blurry ) it's $14.95 I have been with them since 1998

Edited by - Finalday on 7/2/2005 4:49:09 AM

You problem may indeed lie with the ISP. now the only way to confirm this is to rule out the possibility of there being a problem with your modem. off the top of my head, i cant really think of a practical idea, unless you have a friend with a dial-up server that you can connect to and see if it times out, otherwise, im stumped.
Practically, however, replacing the modem will immediatley rule out the modem being a problem, leaving the OS, motherboard, drivers, and ISP being the only valid problems, and all but the last can be elimitated by testing, and if none of them are at fault, its either the ISP or your telephone company, which is out of your hands anyway.

i removed an unused protocol called network monitor driver or somthing like that for the most part my conection seems to have at least became a little more stable it's usable anyway i called tech support at about 8:30 pm eastern yesterday (there open till ten on weekdays) as soon as i said who i was they hung up on me. i talked to a supervisor about it today but i don't know how far that will go