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Computer crash, help please!

This is where you can discuss your homework, family, just about anything, make strange sounds and otherwise discuss things which are really not related to the Lancer-series. Yes that means you can discuss other games.

Post Tue Feb 22, 2005 8:52 am

Computer crash, help please!

Well, what the title says. Computer crashed.

When I turn it on it goes to the normal menu where i choose to start Windows, because for some reason there's two Windows 2k on my computer, that's another story though.

Then, I click "Windows 2000" and it starts up normaly but then turns into the Blue Screen of Death which says that "one of the harddrives or harddrive components is not working" or something like that. I don't think you wanna hear the Swedish version of it because it got alot of "å", "ä" and "ö"'s and you prolly can't pronounce 'em. But whatever.

The problem is that I have _NO_ clue about what to do, at all. I don't even know how to format the computer.

If someone can give me tips on how to either fix this and/or re-format the harddrives, I'll be more than glad.

Thanks in advance,
Orillion

LXP

Post Tue Feb 22, 2005 9:10 am

Did you try to start it several times, and if so, does the error occur every time?

> When I turn it on it goes to the normal menu where i choose to start Windows,
> because for some reason there's two Windows 2k on my computer, that's another
> story though.

Have you tried to start the other Win 2000 installation? If yes, does it produce the same result? If no, please do so and watch what happens, then come back here to repost.

> Then, I click "Windows 2000" and it starts up normaly but then turns into the Blue
> Screen of Death which says that "one of the harddrives or harddrive components
> is not working" or something like that. I don't think you wanna hear the Swedish
> version of it because it got alot of "å", "ä" and "ö"'s and you prolly can't
> pronounce 'em. But whatever.

Included with the error should be some numbers and maybe one or more file names. Please post them.

> The problem is that I have _NO_ clue about what to do, at all. I don't even know > how to format the computer.

Be prepared for a lengthy process.

> If someone can give me tips on how to either fix this and/or re-format the
> harddrives, I'll be more than glad.

Aren't there any data on that disk you still need? Or installed software? Also, do you have access to the Win 2000 installation CD? Have you ever prepared an emergency rescue disk on that system, and if so, do you have this one ready?

Also, if you want help with this, post some technical data about the system configuration, if possible.

Edited by - LXP on 2/22/2005 10:12:38 AM

Post Tue Feb 22, 2005 9:58 am

Restarted about 10 times, no more progress.
I've tried the other installation, and it's just an empty shell.

I can post the numbers later, about 2 hours or so.

The formating is just as a last resort if i cannot fix it.
Don't got one of thoose CD's sorry. I'll give you my computer specs if possible later too.

LXP

Post Tue Feb 22, 2005 10:09 am

> Restarted about 10 times, no more progress.

And always the same result with the same error, I presume - is that correct?

> I've tried the other installation, and it's just an empty shell.

Please elaborate - what do you mean by 'empty shell'?

> I can post the numbers later, about 2 hours or so.

Okay.

> The formating is just as a last resort if i cannot fix it.
> Don't got one of thoose CD's sorry. I'll give you my computer specs if possible
> later too.

From the fact that you're still posting here I deduct you have access to another system that still is running well. What OS is on this one, and have you got access to the installation media of that one?

Post Tue Feb 22, 2005 11:49 am

Correct, it just gives me the same screen all the time.

Empty shell as in there's like nothing there, so it doesn't matter, really.

Im running of a Macintosh with 9.x OS.

Don't know if I'll get time for the specs today, I'll do it tomorrow, when i know everything can get correct and not done in a hurry.

Post Tue Feb 22, 2005 12:27 pm

When you say shell do you mean a true shell? Like Explorer is a SHELL Litestep is a Shell.

LXP

Post Tue Feb 22, 2005 1:51 pm

I understand that the second listed Win 2000 installation is just non-existent; please confirm or elaborate. It's important.

Assuming this, I have got some news for you - unfortunately, they're not good. But first, a quick roundup of your situation:

You have a system with exactly one Win 2000 installation which does not work. Instead, it crashes to a BSOD upon startup. The crash is reproducable with 100%.

There is a variety of solutions for this, as follows:

1. IF you ever have prepared an emergengy repair or rescue disk for that installation, AND that disk is sufficiently up to date, AND you have the disk ready, you can use it to repair your damaged installation with a high chance of success. As mentioned, this requires a rescue disk which is not too outdated, as well as an installation CD.

2. You can also try to repair your installation without the rescue disk, only using the installation CD. The chances are good, but the CD is required.

3. You can setup another Win 2000 installation on the same system, but on another drive or in another directory, as a barebone install. This can be used to boot up the system, analyse the problem with the original installation, and maybe fix it. The chances for success are high, but it quickly becomes really complicated. An installation CD is required.

4. You can reinstall into the same directory as before (the standard is C:\WINNT). That way, you get a clean install, but lose all administrative work that has been done on that system. You will keep your user data, however. Of course, the installation CD is necessary.

5. Last resort: Reinstall with format. Basically it's an installation from scratch, because during the process you opt to format the disk. Naturally, you need the installation CD for this, too.

The bottom line is: You need at least a Win 2000 installation CD to fix this.

Post Tue Feb 22, 2005 2:03 pm

If its a legit copy of windows 2000 that came with your pc but didnt come with a disk you can call Microsoft and ask for a disk and they should send on for shipping or no price at all.

Post Tue Feb 22, 2005 4:03 pm

when you get your system back online i suggest picking up another hard drive to use as a fail safe i recently picked up a disk to use as a backup drive in case my main goes dead it has a total backup of everything on my system that way if a virus or something kills the main i just reformat, restore backups and i'm back online. thats all i can offer without the error numbers from the bsod, hope that helps

Post Wed Feb 23, 2005 6:35 am

Thanks all for the help, specially LXP.
I don't got a Win 2000 CD with the computer, but I'm gonna get one and reinstall into the C:/WINNT2 dir. The administrative work on my computer isn't much, at all.

Edited by - Orillion dot Net on 2/23/2005 6:35:00 AM

LXP

Post Wed Feb 23, 2005 7:02 am

Actually, I would recommend you try a repair of your existing installation first, corresponding to option 2 from my last post.

What you do is, boot the system from the install CD. I think there's an initial question, you'll have to confirm to start the process. Then, it should scan your system for previously installed versions. At that point, your existing installation should be detected, and you should get the opportunity to fix it via the "r" option (for repair). From there on, you will be guided through the process, so pay attention. It might even be necessary to go through it several times, but it's the best option you have.

If you need more help, let me know.

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